New Corporate Travel Platform Put Traveler First What a Concept

September 15, 2019

For decades, companies have chosen travel management companies based almost entirely on cost and efficiency. These institutions, such as American Express Global Business Travel and large companies such as Carlson Wagralt Travel, design their services to attract corporate executives, but improving the actual travel experience is not important. These traditional travel management agencies have a huge market share and do business with some of the world’s largest companies.

The same agent is likely to maintain the status of an industry leader in the next few years, but that doesn’t mean that there has been no major change in this area. Many companies are beginning to realize the importance of making business travelers as happy as possible, while employees are beginning to make more expectations for employers. That’s where travel management startups like TravelBank and NexTravel come into being, creating tools that put travelers first, not administrators.

TravelBank CEO Duke Chung talked to Skif about the company’s growth strategy and the growing influence of individual business travelers. In addition, he also studied the direction of the industry – how much change is likely to happen.